“Ann identifies the crux of a problem and solutions that work for you. No one is better.” more ...

Perry Walraven, President and CEO, Performance Controls, Inc. a Subsidiary of Hitachi Medical Corporation

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“On a collaborative project with Boeing Phantom Works, Ann did a tremendous job in identifying cost drivers, producibility issues, and productivity barriers of a supplier organization.”  more ...

Ed Gerding, Chief Engineer C-17 St. Louis, The Boeing Company

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“‘Uncommon Meetings’ is a must read for everyone in any organization, not just top management.”

Al Kasper, President & COO, Savage Sports Corporation

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“Ann Latham is one of the best business speakers I have heard.” more ...

Dr. Alan G. Robinson, Isenberg School of Management, Author - "Corporate Creativity: How Innovation & Improvement Actually Happen"

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“Ann’s book, Clear Thoughts, is the fresh, grounding breath of perspective every executive needs.”  more ...

Jane Lansing, VP Marketing, Emerson Process Management

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“Ann truly helped us achieve profitable, predictable growth while improving the quality of our methods and processes.”  more ...

S. W. Emery, Jr., Chairman and CEO, MTS Systems Corporation

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“Ann uncovers common ground, creates opportunity, and guides the group to shared conclusions in remarkably little time.”  more ...

Laurie Fenlason, Vice President for Public Affairs, Smith College

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“Ann, I love your Clear Thoughts newsletter. I read every edition.  They’re all fantastic, and highly relevant to Medtronic.”

Paul Franson, Clinical IT Development Manager, Medtronic

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“I hadn’t realized how entrenched I was in so many time-wasting habits until Ann Latham made them transparent.” more ...

Jim Goodwin, CEO, Center for Human Development

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“If you haven’t worked with Ann, heard her speak, or subscribed to her newsletter, you are missing a great opportunity!”  more ...

Suzanne Bates, CEO, Bates Communication

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“I would recommend Ann to anyone who wants to make better plans and decisions with greater speed and confidence.”  more ...

W. Lowell Putnam, Chairman/CSO, VCI (Video Communications, Inc.)

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“You are clearly a gifted facilitator and helped us achieve some important outcomes.  The ROI was there.”

Bob Fazzi, President & CEO, Fazzi Associates

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“’Wow’ sums it up nicely.”  more ...

John Heaps, President, Florence Savings Bank

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“Ann’s presentation on improving productivity would be valuable for anybody, including CEOs.”  more ...

Linda Sullivan, CEO, NEMT

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“Working with diverse technical team members, Ann was able to gain consensus and win over even the skeptical.”

Dana Badgerow, General Manager, AeroMet Corporation

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“Ann has planning an effective meeting down to a science and… it works!” more ...

Dan L. Gibbons, Principal, Gibbons & Associates Consulting

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“I’ve never been to a retreat that was so focused, so fast paced, and with such clear progress throughout.”

Jay Primack, Managing Partner, Moriarty & Primack P.C.

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“Ann is simply outstanding at moving a group to a strong conclusion.”  more ...

Chuck McCullagh, CFO, The Williston Northampton School

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“Ann transformed our thinking about how our organization works. She truly lives up to her brand of ‘uncommon clarity.’”  more ...

Suzanne Beck, Executive Director, Greater Northampton Chamber of Commerce

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“The process that our committee engaged in was outstanding and the outcome of our work is truly exceptional.” more ...

Russell Peotter, General Manager, WGBY - Public Television for Western New England

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“The time and stress saved by one phone call with Ann was astounding.”

Rev. Johanna McCune Wagner, Director of Religious Life, The Culver Academies

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Uncommon Feedback - How to Give It Easily and Effectively

Great feedback is the best and fastest way for people to improve performance, and yet most managers put if off, do it badly, and wish they could avoid it altogether. Uncommon Feedback will transform your thinking and your ability to help others improve their performance.

Feedback is often worthless or downright destructive. Most people have had such bad experiences, both giving and receiving feedback, that they shy away from using this valuable tool. Don't let your organization suffer from this predicament any longer.

In this workshop, Ann Latham provides valuable insights and specific techniques for both sides of the feedback dynamic. You will learn:

  • How to set the stage for effective feedback
  • The specific steps of providing both positive and constructive feedback
  • Techniques for intercepting poor feedback before it raises your hackles
  • Tips for extracting useful feedback even from misguided, poorly stated, and ill-timed advice

The more people in your organization with these critical skills, the more effective, efficient, and agile you will be.

And the sooner, the better! Contact us today at 1-800-527-0087.

“Ann Latham’s workshop on ‘How to Give and Solicit Feedback’ was excellent. She clearly and insightfully shifted perspectives and provided examples and exercises that stimulated profound learning. Everyone knew much better how, why, when, good feedback works than before. She made it all clear and easy, and as someone who hires presenters and trainers for a living, I can tell you that those who create clarity are far more uncommon than those who create complexity and make vital tasks seem difficult. When the session and well-earned applause ended, I hired her for a future presentation. And now I’m sending this to my network to encourage them to contact Ann at uncommonclarity.com.”

Ira Bryck, Director, UMass Family Business Center

“Ann Latham was a guest speaker in my organizational behavior class. She did a great job of explaining the dos and don’ts of organizational change. Ann uses simple, clear stories and visuals to make her points.”

Paul B. Thornton, Professor, Business Administration, Springfield Technical Community College

“I want to let you know how much I enjoyed your presentation. I especially enjoyed the way in which you intertwined humor, realistic techniques, and your own personal anecdotes for putting the techniques to work. It made them real for me, and I felt I could go back to work or home and use them right away.

“I know that I was not the only one that found the presentation to be helpful. After the breakfast I had the opportunity to speak with several of the other ERC5 Board members and they all had high praise for your content and delivery.

“I will be checking your newsletter for future presentation dates.”

Barbara Perry, VP of Sales & Marketing, Reminder Publications, Inc.


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