Am I the only one who falls asleep or gets distracted during phone menus? And then has to start over? Sometimes getting so messed up that I have to hang up, call back, and once again drill down seven layers in the hopes of finding a decent option or live human being?

I hate it!

Phone menus have gotten so long, have always been boring, are usually redundant, and are now inevitably dished out by a super professional voice – an ultra nice, pleasant, sleep-inducing voice!

I say cut the message by 90%, make it interesting, and hire the kid next door. Or better yet? Answer the phone!!!!